Only available in App Version 5.0.0
The shared queue(s) you create within ServiceNow will enable the sharing of data to Perspectium-supported endpoints or data stores. After a shared queue is created, you can then choose to share your ServiceNow instance data via a bulk share or scheduled bulk share.
Prerequisites
First, you will need to install the Perspectium Datasync Express application.
Procedure
To create a shared queue, follow these steps:
Navigate to Shared Queues
Log into ServiceNow and navigate to Perspectium Datasync Express > Datasync Express > Shared Queues or simply type and then click Shared Queues in the Filter Navigator on the upper left-hand side of the screen.
Click New
At the top of the form, click New.
Enter an instance/agent name
Type any name for your shared queue in the Instance/Agent Name field. It is recommended to include the name of the sharing instance.
Make your shared queue active
Check the Active box to activate the shared queue. To check the status for your shared queue, click the Get Queue Status link under Related Links at the bottom left-hand corner of the form. Information about the queue status will be displayed in the Status field. When you are ready to save your newly created shared queue, click Submit at the bottom left-hand corner of the form.
