Perspectium application supports multiple ciphers to encrypt your data. Encryption ciphers can be set either in the properties module or within shared queue or subscribed queue records. The default cipher for ServiceNow is TripleDES. In dynamic share and bulk share configurations, the Encryption Method is available to choose from a list of supported ciphers. In certain ServiceBond, AES-128 encryption may be a required cipher. However, in general, ServiceNow's default TripleDES encryption algorithm is sufficient for most ServiceBond. Contact Perspectium Support to determine your application endpoint's specific encryption requirements.
| Encryption Method | Required Encryption Key length |
|---|---|
TripleDES | At least 24 characters |
| AES-128 | At least 24 characters |
| Base64 Encode Only | At least 24 characters |
| AES-256 | 32 characters or more |
NOTE: When changing the encryption key in the shared / subscribe queue or properties, remove the preexisting key and add the new key.
