After completing the initial steps to set up your Freshservice instance for a ServiceBond integration, you will need to bond your Freshservice instance with another app to finish configuring your integration.
The instructions and information provided are for bonding Freshservice with ServiceNow. If you are trying to bond Freshservice with another ITSM app, contact Perspectium Support for a guided setup.
Bond Freshservice with ServiceNow
To sync your Freshservice tickets and map ticket fields with ServiceNow incidents, complete the following procedures:
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