The final step in ensuring that case record data is synced properly with your ServiceNow instance is to create a Perspectium job that will handle the transfer of data once a Salesforce dynamic share is triggered.
Install the Perspectium Package for Salesforce
Configure your Salesforce remote site settings
Configure Perspectium Replicator as a Salesforce connected app
Configure Perspectium properties for Salesforce
Create a Salesforce shared queue
Create a Salesforce dynamic share
To create a Perspectium job in Salesforce, follow these steps:
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Configure ServiceNow to share/subscribe to your Salesforce org