Perspectium ServiceBond is an integration solution that helps to automate interactions between a service provider and its customers.
ServiceBond is composed of a ServiceNow native application that is deployed onto a ServiceNow instance of a service provider, along with components in the Perspectium Integration Mesh for message transformation and brokering, as well as a native application on your ITSM platform when available (or a mesh component, Meshlet) that interfaces with your platform.
ServiceBond can automate service requests and case management between service provider and customer systems, manage multiple customers in a single environment securely and at scale, and deliver repeatable customer on-boarding with predefined services. Other features include: