• Created by user-1bc08, last modified by user-4dac1 on Jul 01, 2021


ServiceBond for Cherwell allows for a bidirectional integration to sync Cherwell records with other Perspectium-supported ITSM applications via Perspectium's ServiceBond integration framework.


The instructions and information provided are for bonding Cherwell with ServiceNow. If you are trying to bond Cherwell with another ITSM app, contact Perspectium Support for a guided setup.


Get started with ServiceBond for Cherwell

Once you have completed the initial steps to set Cherwell up for a ServiceBond integration, here's how to bond Cherwell with ServiceNow:

  1. Create a ServiceNow dynamic share for Cherwell

  2. Create a ServiceNow subscribed queue for Cherwell

  3. Edit ServiceNow outbound table map fields for Cherwell

  4. Add and edit ServiceNow transform map scripts for Cherwell




Trying to bond Cherwell with another app?

Contact Perspectium Support for a guided setup.