Perspectium's Group Share module for ServiceNow allows you to share out a combination of dynamic and bulk shares from one ServiceNow instance to another as one group. With group shares, you can easily schedule and execute shares without having to create each share record individually.
Additionally, Perspectium's update set for ServiceNow includes built-in templates for common service management processes and allows you to create your own custom templates to apply to multiple shares within the same group. In short, group shares give you a multitude of options to custom manage and integrate your organization's service processes.
To access group shares, go to Perspectium > Perspectium Core > Shares. Then, click Group Share.
To create a group share you need to have an itil or admin role to see the records in the list collector that contain the tables and domain. If you are sharing Database View records, you will need an admin role to see the records in the list collector.
Here's how:
Check the Bulk Share and/or Dynamic Share boxes to determine which shares you want to include.
Checking the Dynamic Share box will reveal a Dynamic Share Active box—make sure to check this box too so that the dynamic share will be active and records will start sharing out as they are created/updated/deleted.
Checking the Bulk Share box will reveal a Run dropdown ll then appear with the following options for timeframes to run the bulk shares within your group share:
Timeframe | Run your bulk shares... | Options |
---|---|---|
Daily | once per day |
|
Monthly | once per month |
|
On Demand | immediately | N/A |
Once | once at a specified date and time |
|
Periodically | at specified intervals |
|
Weekly | once per week |
|
Once you've created a group share, you can go visit it anytime to check the status of different shares within the group share, including the number of records processed at any give time and the time to process said records. You can also make changes to your group share.
Any chances you made to your group share records will be applied to all assciated dynamic share and bulk share records.
Any changes you make to individual bulk shares will not be applied to the group shares they are associated with. |
You can create a copy of a group share, and then edit the new one to fit your needs. This is a useful time-saving feature!
This action cannot be undone!!! Deleting a group share will delete ALL associated dynamic share, bulk share, table compare, and bulk share history records. |