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Choosing Flow Designer for dynamic shares makes use of ServiceNow’s Flow Designer to create a flow that will send records out of your ServiceNow instance as they are created and/or updated.
Because business rules may not always trigger when records are created and/or updated (due to changes done utilizing a script where setWorkflow is set to false to disable running business rules), this option is an alternative to ensure these changes are captured and shared out of your instance.
For more information, see ServiceNow Flow Designer and setWorkflow.
NOTE:
sys_hub_action_input
sys_hub_action_output
sys_hub_action_type_snapshot
sys_hub_flow
sys_hub_flow_block
sys_hub_flow_input
sys_hub_flow_snapshot
sys_hub_step_ext_input
sys_hub_step_ext_output
sys_documentation
NOTE: To ensure that the tables listed only grow to reasonable size, use ServiceNow's table rotation on the tables listed above. See ServiceNow Table Rotation on how to apply table rotation in your ServiceNow instance.
This will result in text_index events being created for these tables for updates by Flow Designer. Note that if you are running flows in a domain-separated instance with versions of New York or earlier, it may create these records in each domain. This issue has been resolved as of Orlando. The approximate updates are as follows:
Action | Number of Inserts/Updates |
---|---|
Dynamic share creates flows for insert and update | 28 |
Insert flow is triggered for the first time | 9 |
Update flow is triggered for the first time | 12 |
Delete a dynamic share | 1 (sys_metadata_delete) |
NOTE: Once the dynamic share is created using Flow Designer, every field, except Active, will be read-only. You can only use the Active field to enable or disable the flow created with this dynamic share to ensure replication. |
You will need to install DataSync for ServiceNow and run the Perspectium Finish Install scripts.
You will need to set your initial Perspectium & Replicator properties.
You will also need to create a shared queue.
(Optional) You have user access to Flow Designer in your ServiceNow instance. This will allow you to troubleshoot any issues creating flows but is not required as flows can be created as long as you have access to the Perspectium application and dynamic shares.
To dynamic share data with the Using Flow option, follow these steps:
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