Create a shared queue

Create a message connection

For the shared queue you created in ServiceNow above, you will create a <message_connection> with the num_queues attribute matching what you specified in the shared queue. This will create threads to consume the child queues along with the base queue.

For example, if you specify queue=

For example, with the configuration:

<message_connection password="password" queue="psp.out.replicator.prodqueue" user="user" num_queues="4">amqp://instance.perspectium.net</message_connection>

The Agent will create 5 threads, one thread to read from the base queue psp.out.replicator.prodqueue as well as a separate thread for each of the four child queues as follows:

psp.out.replicator.prodqueue01

psp.out.replicator.prodqueue02

psp.out.replicator.prodqueue03

psp.out.replicator.prodqueue04

The base queue psp.out.replicator.prodqueue can be used as a "fast lane" for records that need to have priority for sharing into the database. By default with this optimization setup, the bulk share will use the child queues 01, 02, 03 and 04 to evenly distribute the records to be shared out of the table the bulk share is running on in ServiceNow.