Procedure
To set up DataSync for ServiceNow in your instance, follow these steps:
Download Link
Visit the Update Set Releases page and request the download link from support@perspectium.com for the listed current version. The file will be in a zipped format representing an exported update set XML file.
When prompted, save the file in your browser's designated Downloads folder. After saving the downloaded zip file, unzip it using your preferred method.
Getting Started with DataSync
Go to Perspectium > Getting Started.
Choose from the listed Shares options to get started with your integration.
Planning your ServiceNow instance upgrade
If you are upgrading your instance from a previous Perspectium release, follow these steps:
Read the Release Notes
Check out the Gold Release Notes for DataSync and Service Gateway to determine whether the features, enhancements, and fixes in the release are necessary to improve the performance of your Perspectium integration.