DataSync for ServiceNow Release Notes

New Features

• Start comparing your records from ServiceNow to a Database with Table Compare by share or by table/condition. With Audit Shares, you can compare records shared by bulk shares or dynamic shares with the records in your database. With Table Compare by Table/Condition, you can compare records that satisfy specified conditions with the same records in your database. You also have the option to be notified of discrepancies when table compare is run. 

• Enable the Use Delete Recovery Listener feature to ensure that records that may have bypassed the ordinary delete business rule are included in your dynamic share. 

• Enable sharing indexes of a table in ServiceNow for the DataSync Agent to create the same indexes in the database.

• You can now ignore specific field mappings in table maps for cases where your conditions aren't met. 

Enhancements

• When sharing out a database view table via bulk share, there’s a ServiceNow limitation set to 10k records. There is now a warning message that will alert you on how to change that limit.

• Renamed Perspectium Bulk Share Send Deferred scheduled job to Perspectium Check Deferred Bulk Shares to better reflect functionality.

• If a queue gets deactivated due to a 401 error, the status field of the queue will display a message explaining why the queue is deactivated. You can also check Perspectium Logs for more details. 

• Records will now be shared upon changing the display field for a reference table with Share on updated display values.

• The sys_user_has_role can now be chosen for dynamic share using flow designer. 

• Encryption Mode is now available for shared queues. 

• Re-share records with a bulk share configuration in Compare Records by Table/Condition. 

• Most recent update of a record will be checked for in Table Compare. If the most recent record is not found, the record will be re-shared.

Bug Fixes

• Modifying the encoded query on the business rule the bulk share creates on the shared table will proceed to share all records.

• Fixed to display proper error message (and not TypeError null) when doing Get Queue Status on a queue where the URL is invalid.

• Upon creation of a scheduled bulk share, a message will pop up stating the there is another scheduled bulk share running at the given time even though no other scheduled bulk share is running at the same time. This message will no longer appear if there are no other scheduled bulk share running at the same time.

• If a table map is set in your dynamics share, records with an attachment or message size greater than 5 MB will not be shared out.

• Showing record encryption key in a default subscribed queue will no longer display an undefined value. 

• Creating a dynamic share will no longer set unnecessary text in the Notes field.

• Purge Queue will no longer reset the encryption key in a default subscribe queue.  

• Emojis will no longer be removed in the outbound messages when at lease one custom schema feature is used (tablename, column_name, _dv suffix). 

• Creating a group share will no longer exclude tables that was added on top of the template selected.