Records shared and subscribed through Perspectium DataSync Express can be viewed in the modules under Perspectium DataSync Express > DataSync Express > Messages.
The following modules are available:
Outbound
The Outbound module contains messages that are queued to be sent to the Perspectium Integration Mesh. You can view the following options for outbound messages:
- Outbound Messages contains table records (not including attachment and audit records) that are queued to be sent to the Perspectium Integration Mesh.
- Outbound Attachments contains only attachments records that are queued to be sent to the Perspectium Integration Mesh.
- Outbound Audits contains only audit records that are queued to be sent to the Perspectium Integration Mesh.
Because attachment and audit records can have large volumes, they are separated into their own tables to be sent to the Integration Mesh so as to not affect performance and delays in synchronization.
Inbound
Inbound messages are messages read from subscribed queues in the Integration Mesh into your ServiceNow instance by the DataSync Express application. The application will read messages from the subscribed queues, process them and then save them into the Inbound Messages table so you have a copy of records it subscribed to and processed.
NOTE: When viewing list of outbound/inbound messages, there will be options along the bottom of the list to delete messages from the respective outbound/inbound table. For example, the Delete all messages option to delete all messages currently in the table regardless of their state. Messages are periodically deleted from these messages after they have been processed to/from the Integration Mesh (i.e. have a status of Sent or Received) but these options allow you to more quickly delete messages now such as when you are doing some testing and no longer need any messages so as to improve performance.