After following the steps to get started with Service Provider Gateway and set up your Gateway instance, you will next want to onboard customers who log incidents for services that are provided by your organization. Service Provider Gateway allows you to support your organization's incident management processes for your customers who log incidents in ServiceNow and Ivanti platforms. To learn how to connect your customers' ITSM portals to your Gateway instance, browse the topics below.
Onboard a ServiceNow customer
Learn how to onboard a customer who is using ServiceNow as their ITSM portal to log incidents for services from your organization.
Onboard an Ivanti customer
Learn how to onboard a customer who is using Ivanti as their ITSM portal to log incidents for services from your organization.
