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Ivanti Service Manager can be configured as a ServiceBond integration to sync tickets with other Perspectium-supported ITSM applications. Enterprise IT departments leverage Ivanti Service Manager to marry their ITSM, IT asset management, IT security, endpoint management, and supply chain capabilities using the power of unified IT.


Procedure

To get started with your Ivanti ServiceBond integration, complete the following procedures:


Create Ivanti integrations

Create Ivanti web service script actions

Create Ivanti business rules

Create custom Correlation ID field

Bond Ivanti with another app