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After completing the initial steps to set up your Freshdesk instance for a ServiceBond integration, you will need to bond your Freshdesk instance with another app to finish configuring your integration.
Bond Freshdesk with ServiceNow
To sync your Freshdesk tickets and map ticket fields with ServiceNow incidents, complete the following procedures:
Create a ServiceNow dynamic share for Freshdesk
Create custom ServiceNow outbound table map fields for Freshdesk
Add ServiceNow attachment.uploaded script action for Freshdesk
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