You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »


The Use Flow feature for dynamic shares makes use of ServiceNow’s Flow Designer to create a flow that will send records out of your ServiceNow instance as they are created and/or updated.

Because business rules may not always trigger when records are created and/or updated (because the changes are done utilizing a script where setWorkflow is set to false to disable running business rules), this option is an alternative to ensure these changes are captured and shared out of your instance. 

For more information, see ServiceNow Flow Designer and setWorkflow.

Prerequisites


(warning) First, you will need to create a dynamic share.

Setup a dynamic share using flow


To dynamic share data with the Using Flow option, follow these steps:

Log into your sharing ServiceNow instance and navigate to Perspectium > Replicator > Dynamic Share.

Click the name of the dynamic share that you want to enable sharing on non-interactive updates for.

Under the Trigger Conditions tab, check the Use Flow box to start dynamic sharing records utilizing a flow.

In the upper right-hand corner of the form, click Update to save your changes.

(info) NOTE: Once the dynamic share is created with Use Flow checked, every field, except Active, will be read-only.  You can only use the Active field to enable or disable the flow created with this dynamic share.  Because of the way flows are created in the ServiceNow platform, for any other changes to the flow, you will have to either manually modify the flow directly (using the View Flow Designer UI action option available in the dynamic share's Related Links section) or delete the dynamic share (which will delete the flow it has created) and re-create the dynamic share.