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Perspectium update sets (applications) for ServiceNow allow for the syncing of your ServiceNow data with other applications and data stores. Perspectium applications are continuously updated and rigorously tested to ensure support for the latest versions of the ServiceNow platform.

ServiceNow Version Compatibility

All Perspectium apps for ServiceNow are supported in the following ServiceNow versions:

• Madrid
• London
• Kingston
• Jakarta ( NOTE: If upgrading to Jakarta from Helsinki, see preparing for your Jakarta upgrade)
• Helsinki
• Geneva
• Fuji

For more information about the latest ServiceNow versions and the features supported for those versions, see ServiceNow versions.

 NOTE: If upgrading your ServiceNow instance with a Perspectium app installed, be sure to run Perspectium > Control and Configuration > Stop All Jobs before your upgrade and then Perspectium > Control and Configuration > Start All Jobs once your upgrade is complete. For more information, see Stop/Start All Jobs.