Navigate to Email Properties to allow outbound emailsEnsure you are in the Global application scope. In the Filter Navigator, type in Email properties to navigate to System Properties > Email Properties. Under Outbound Email Configuration, check the box for Email sending enabled. This will allow email notifications in the case sharing a record fails. ![](/download/attachments/28940553/image19.png?version=1&modificationDate=1614122215000&api=v2&effects=border-simple,blur-border)
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