The Perspectium Spoke application for ServiceNow IntegrationHub reduces the need for custom developments to extend ServiceNow workflows to other applications involved in the service delivery process. This is especially valuable when connecting with 3rd-party service providers, which may or may not be willing to adapt their incident or other ITSM processes or terminology to fit with yours. Perspectium Spoke for IntegrationHub allows for a rapid, code-free extension of ServiceNow workflows to any of the many MSPs that have standardized on Perspectium for their service integration needs.
The application allows you to share records out of your ServiceNow instance to the Perspectium Integration Mesh in order to integrate with other Perspectium-supported applications. Spoke utilizes the REST step functionality of ServiceNow's IntegrationHub to share messages out of your ServiceNow instance.
The Perspectium Spoke application allows you to share records out of your ServiceNow instance to the Perspectium Integration Mesh in order to integrate with other Perspectium-supported applications. To get started, you will need to install and configure the Perspectium Spoke application.
Procedure
To get started with the Perspectium Spoke app, follow these steps:
Application Dependencies
Spoke requires the Starter package of IntegrationHub. The application uses the REST step functionality of IntegrationHub to share messages out of the instance.
Make sure these dependencies are available in your instance.