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After completing the initial steps to set up Jira Service Desk for a ServiceBond integration, you will need to bond Jira Service Desk with another app to finish configuring your integration.
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The instructions and information provided are for bonding Jira Service Desk with ServiceNow. If you are trying to bond Jira Service Desk with another ITSM app, contact Perspectium Support for a guided setup. |
Bond Jira Service Desk with ServiceNow
To sync your Jira Service Desk tasks and map Jira Service Desk task fields with ServiceNow records, select between the two options and complete the following procedures:
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