Release Highlights

Planning your ServiceNow instance upgrade

To prepare your ServiceNow instance for an upgrade to the Fluorine+ release, follow these steps:

Release Notes

Fluorine+ Patch 1 Release (Salesforce)

TBD

• fixed Fixed an issue where subscribed jobs throw null exceptions because of configuration errors

• fixed Fixed issue for scheduled jobs delay time configurationis 0 and doesn't execute job again

Fluorine+ Patch 1 Release (InstanceSync, DataSync, ServiceBond, ServiceOps, Service Provider Gateway)

October 4, 2019

• fixed an issue where receipts had count discrepancies for large volumes of replications.

Fluorine+ Patch 1 Release (Observer)

October 4, 2019

• You can now choose to enable or disable showing flags that are relevant to the trend group in the trend group chart in Observer

• You can now choose to enable or disable all script actions when running Start All Jobs for Observer 

• An undefined sample message will no longer appear when clicking the play button to trigger custom alert in Observer 

Fluorine+ Release (Salesforce)

August 1, 2019

• You can now choose to delay your Perspectium jobs in Salesforce if the maximum number of Apex jobs running in your Salesforce org is exceeded

• You can now have better error handling and more descriptive messages if encountering errors when running Salesforce bulk shares

• You should now check Active to activate your Salesforce shared queues and subscribed queues

• You can now view receipts in your Salesforce integration 

• You can now test Perspectium Mesh connection and Dynamic Share triggers by clicking Save on Perspectium Properties

• Outbound messages will no longer be sent out when the Perspectium Mesh is down 

• Salesforce jobs will no longer fail due to exceeding the max Apex jobs 

• Salesforce attachments will now map correctly even if special characters are present in the attachment message

• There will no longer be issues with messages being sent to the wrong vhost

• Improved overall Salesforce Bulk Share functionality 

Fluorine+ Release (InstanceSync, DataSync, ServiceBond, ServiceOps, Service Provider Gateway)

June 28, 2019

• You can now use a streamlined Meshlet approach to onboard customers to your Service Provider Gateway ServiceNow instance

• You can now set up a DataSync integration with a Snowflake database by adding an <ensure_table_exists/> directive to your agent.xml configuration file

• You can now specify a percentage of workers on your ServiceNow instance's nodes that will be used to run concurrent scheduled bulk shares

• You can now integrate ServiceNow, Jira, and Salesforce data with a ServiceBond multi-app integration

• You now have an option to save properties related to your Perspectium integration to ServiceNow's System Property (sys_properties) table to improve your integration's overall performance

• The Directory Replicator and Remedy Replicator types no longer appear as options in the DataSync for ServiceNow Agent installer

• You can now view receipts for inbound data in your Salesforce org for a SalesInsight integration and modify receipt batch sizes for Salesforce

• Perspectium update sets are now compliant per recent ServiceNow HealthScan results

• Get queue status will now display information about the number of ServiceNow outbound/inbound messages ready to be shared out/received

• You can now specify the names for the psp_valid_from and psp_valid_to columns in a temporal configuration for a DataSync Agent

• You will now need to use your Jira username and Jira API token to authenticate for ServiceBond for Jira and ServiceOps integrations

• You can now use the changes, changes to, and changes from operators when creating filter conditions for a ServiceNow dynamic share or bulk share

• The DataSync Agent will now come packaged with the 3.8.0 JDBC driver for DataSync integrations to a Snowflake database

• When running a Table Compare between two ServiceNow instances, you now have an option to bulk share any missing rows in your source instance to the target instance

• You can now create filter conditions for a source field in a ServiceNow table map using either condition builder or a script

• You can now view ServiceNow subscribed queue information in the receipt details for outbound messages

• You will now be prompted when checking the include all child tables option for dynamic shares to use this feature for DataSync for ServiceNow integrations only

• You can now choose a hashing function when creating data obfuscation rules for a ServiceNow dynamic share or bulk share

• You can now reprocess all ServiceNow inbound messages with a status of Skipped or Error by clicking Process all in the inbound messages list view

• Error log messages in ServiceNow will no longer appear when clicking Get Queue Status

• Dynamic share business rules will now run properly after a delete action occurs on a targeted table

• DataSync Agents will now only run if 100GB of space is available on the hard disk partition where the Agent is installed

• You will now receive an error status message if trying to create a ServiceNow shared queue with spaces in its endpoint URL

• An error message will no longer appear when defining a field prefix for a ServiceNow subscribe in an InstanceSync for ServiceNow integration

Can't find the feature you're looking for?  

See release notes for earlier releases.