Page History
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<a href="https://docs.perspectium.com/display/gold" style="text-decoration: none; color: #FFFFFF; display: block;">
Gold
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Service Gateway release notes provides what is new, fixed, or improved for the Gold release.
Choose a product below to see the release notes:
Service Gateway
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Gold Release |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- Encrypt field values in meshlet configuration using encrypt(<VAL>).
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Gold ReleaseApril 29, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | New Features |
- Syncing your Autotask tickets with other Perspectium-supported ITSM applications is now available.
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Gold 5.0.7 ReleaseTBD |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | New Features |
- Integrate Azure DevOps incident with other Perspectium-supported ITSM applications.
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Gold ReleaseTBD |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | New Features |
- Integrate Azure DevOps change request with other Perspectium-supported ITSM applications.
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Gold ReleaseTBD |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | New Features |
- Cherwell meshlet service is now available to integrate Cherwell records with other Perspectium-supported ITSM applications.
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Gold 5.0.8 ReleaseJune 22, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- Fixed an issue where DXC Incidents are not getting resolved and misrouted
- Integrate your DXC incidents to other Perspectium-supported ITSM applications. Get started with ServiceGateway for DXC by contacting Perspectium Support.
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- Common document for User table is now available for Service Gateway. Integrate your DXC users with the support of Common User.
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Gold Patch 1 ReleaseApril 1, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- Handle resolved incidents as an insert or an update to Ivanti incident records.
| Show If | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
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- Send acknowledgement messages back to Ivanti to update your Incident records with specific fields, such as your Service, Category, Subcategory, etc.
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Gold ReleaseMarch 26, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | New Features |
- Integrate Ivanti Task records with other Perspectium endpoints.
| Show If | ||||||||||
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- Bond ServiceNow User records with a one-way User integration to Ivanti user.
| Show If | ||||||||||
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- Use default values to handle messages that fail because of invalid values. Contact Perspectium Support to start incorporating default values with Service Gateway for Ivanti.
| Show If | ||||||||||
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- Integrate Service Request records from other Perspectium endpoints to Ivanti's Service Request.
| Show If | ||||||||||
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| Column |
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Gold 5.0.9 ReleaseJuly 1, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- Support session cookie authentication for Jira Server.
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Gold ReleaseJune 1, 2020 |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- Added the ability to authenticate against a staging instance
| Show If | ||||||||||
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- Updated Jira meshlet to build url off yml instead of building it off ServiceNow instance
- Added correlation logic
- Optimized the start up of Jira meshlet
- Added the ability to for Jira meshlet to select different Jira projects
| special | @authenticated |
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| Column |
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Gold ReleaseTBD |
| width | 85% |
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| borderColor | #ededed |
|---|---|
| titleBGColor | #ededed |
| borderStyle | solid |
| title | Enhancements |
- ServiceNow meshlet service is available to integrate ServiceNow records with other Perspectium-supported ITSM applications.
| Show If | ||||||||||
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- OAuth2 authentication is now supported with all ServiceNow Meshlets.
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| borderColor | #ededed |
|---|---|
| titleBGColor | #ededed |
| borderStyle | solid |
| title | Bug Fixes |
- Additional table maps are included for Common Incident to create users in your ServiceNow instance.
| special | @authenticated |
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