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The


DataSync via the Perspectium

Replicator

DataSync Agent is a

Java

single-

based framework

direction integration that

helps

allows you to synchronize your ITSM or CRM data with on-premises databases and on-premises applications. The Perspectium

provides several handlers that perform base functionality such as taking replicated table data from a ServiceNow instance and writing it to a relational database such as Oracle or SQL Server. With the Replicator Agent, you can easily sync live data in real time as it is being created and modified with dynamic shares or sync data in one bulk job with bulk shares. The Replicator Agent is configured so it handles all interactions between your cloud ITSM instance and on-premises databases/applications, including actions such as querying data and inserting records as well as converting data to and from the message format needed to communicate with the Perspectium Mesh.

DataSync Agent executes handlers that consume, transform, and route data from your ITSM or CRM tool and write that data to external data storage. DataSync gives you the power to extract core ITSM and CRM data and place that information in external data sources for data warehousing, analytics, and reporting.


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DataSync for ServiceNow

Sync your ServiceNow data to your on-premises database or application using the Perspectium Replicator Agent or Repeater Agent.


Replicator for Salesforce

Sync your Salesforce data to your on-premises database using the Perspectium Replicator Agent.


DataSync for Splunk

Sync data from your ServiceNow instance to Splunk's HTTP Event Collector. 



DataSync Agents

DataSync Agents facilitate the transmittal of data from your app to your database. Choose a DataSync Agent for your app-to-database integration from the list of Agents below.

DataSync for ServiceNow Agent

DataSync Agent for Salesforce


DataSync Supported Databases

Have a static data source that you want to sync your ServiceNow or Salesforce data to? Choose your database below to get started.

MySQL

Microsoft SQL Server

Oracle

Snowflake

PostgreSQL

Amazon Redshift

SAP Hana

HP Vertica

IBM DB2


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Plus, developers can leverage the Replicator Agent SDK to create additional handlers and customize or alter existing handler capabilities.

To get started with the Replicator Agent, see Agent installation.

Using Replicator Agent to Sync Salesforce Data to a Database

To learn how to sync your Salesforce data to a local database using the Replicator Agent, see Salesforce DataSync.