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You can issue commands to start or stop running the DataSync Agent for ServiceNow from a command line interface on supported Windows and Linux devices.
When running the agent interactively, through the agent.sh/agent.bat convenience scripts or runConsole.sh/runConsole.bat commands, it is advised to always terminate the Agent as documented below with Ctrl+C
NOTE: Enhanced integration with various security options provided by our supported OS platforms may result in the user receiving additional prompts for Administrator or SUDO permission.
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| Users MUST install and run the Agent as an Administrator in Windows or with sudo in Linux. |
WARNING: Regardless of how you are running the Agent, it is advised to always stop the Agent following the instructions below, based on the situation. This allows the interactive agent session to exit gracefully
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, ensuring no records are lost. Failure to do so may result in lost records and a lingering Java process which must be killed or terminated manually.
Linux
Running your DataSync Agent in the Foreground
Start
Execute the following command to start running your DataSync
for ServiceNow Agent (Linux)Agent:
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./runConsole.sh |
Stop
Execute the following keys to stop running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
Ctrl+C |
WARNING: Remember to stop the Agent properly!
Running your DataSync Agent in the Background
Install
Running your DataSync Agent in the background will require you to install your DataSync Agent as a service first.
Execute the following command to initiate an install of the Agent service:
| Code Block | ||||
|---|---|---|---|---|
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./installDaemon.sh |
Start
To start running the DataSync for ServiceNow Agent on your Linux device, follow these steps:
| UI Step |
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Change your current directory to Perspectium_Replicator_AgentOpen a terminal window and change your current directory to the directory where you installed your DataSync for ServiceNow Agent files. Then, change your current directory to Perspectium_Replicator_Agent. |
Execute the following command to start running your DataSync
for ServiceNowAgent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
bin./startDaemon.shstart Start running your DataSync for ServiceNow Agent (Windows)To start running the DataSync for ServiceNow Agent on your Windows device, follow these steps: UI Steps | UI Step | Run the startService.bat fileNavigate to the directory where you installed your DataSync for ServiceNow Agent files. Then, navigate to the bin directory and double-click to run the startService.bat file, which will |
Stop
Execute the following command to stop running your DataSync Agent:
| Code Block | ||||
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./stopDaemon.sh |
WARNING: Remember to stop the Agent properly!
Uninstall
Execute the following command to uninstall the Agent service:
| Code Block | ||||
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./uninstallDaemon.sh |
Windows
Running your DataSync Agent in the Foreground
Start
Double-click the following file in the bin folder to initiate the running of your DataSync
for ServiceNow Agent in the background.Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
agent.bat |
Stop
Execute the following keys to stop
Stoprunning your DataSync
for ServiceNow Agent (Linux)To start running the DataSync for ServiceNow Agent on your Linux device, follow these steps:
| UI Step |
|---|
Change your current directory to Perspectium_Replicator_AgentOpen a terminal window and change your current directory to the directory where you installed your DataSync for ServiceNow Agent files. Then, change your current directory to Perspectium_Replicator_Agent. |
Agent:
| Code Block | ||||
|---|---|---|---|---|
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Ctrl+C |
WARNING: Remember to stop the Agent properly!
Running your DataSync Agent in the Background
Install
Running your DataSync Agent in the background will require you to install your DataSync Agent as a service first.
Double-click the following file in the bin folder to initiate an install of the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
installService.bat |
Start
Double-click the following file in the bin folder to initiate the running of your DataSync
Execute the Agent stop command
Execute the following command to stop running your DataSync for ServiceNowAgent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
startService.bat |
Stop
Double-click the following file in the bin folder to stop the running of your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
stopService.bat |
WARNING: Remember to stop the Agent properly!
Uninstall
Double-click the following file in the bin folder to uninstall the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
uninstallService.bat | ||||
bin/stopDaemon.sh start | ||||
| UI Steps | ||||
| UI Step |
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