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tooltipInformation on this page pertains to the Perspectium Fluorine release
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After completing the initial steps to set up your Freshdesk instance for a ServiceBond integration, you will need to bond your Freshdesk instance with another app to finish configuring your integration. 


Bond Freshdesk with ServiceNow

To sync your Freshdesk tickets and map ticket fields with ServiceNow incidents, complete the following procedures:


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Create a ServiceNow dynamic share for Freshdesk

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Create custom ServiceNow outbound table map fields for Freshdesk

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Update ServiceNow transform map field scripts for Freshdesk

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Add ServiceNow attachment.uploaded script action for Freshdesk


Trying to bond Freshdesk with another app?

Contact Perspectium Support for a guided setup.



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Contact Perspectium Support


US: 1 888 620 8880

UK: 44 208 068 5953

support@perspectium.com