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AnchorTop of pageTop of pageThe DataSync Agent can be configured to decrypt

messages that have been published from a ServiceNow instance that is leveraging the ServiceNow Edge Encryption feature

ServiceNow records with data encrypted using Edge Encryption. Perspectium provides support for records encrypted using the

Standard

AES-128 and

Standard

AES-256 options.

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titleWhat's on this page?
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Prerequisites


(warning) First, you will need to set up one of the Perspectium DataSync Agents.

(warning)  You should stop running your DataSync Agent before making any Agent configuration changes.

Edge Encryption

In order to enable support for Edge Encrypted replicated data you must obtain configuration information that was defined in your ServiceNow Edge proxy configuration file edgeencryption.properties. The exception is the keystore password you created when you created the keystore. Once this information is available you'll use that information to populate your DataSync Agent's task configuration. The following table shows which proxy configuration directives are required and the associated replicator agent configuration directive.

Edge Proxy directiveAgent directiveedgeencryption.encrypter.static.ivinitialization_vectorkeystore passwordkeystore_passwordedgeencryption.proxy.signature.keystore.keyaliaskeystore_aliasedgeencryption.proxy.signature.keystore.passwordalias_password


The DataSync Agent provides a plugin to support decrypting data that is edge encrypted. In order to decrypt this, you will need the following:

  1. Edge Encryption enabled in your ServiceNow instance 
  2. Edge Encryption proxy server installed and configured
  3. Keystore containing the encryption key used for Edge Encryption. This keystore can be stored in an Azure Key Vault cloud key management or stored locally on a filesystem the Agent as access to. 

With this information available, add the following configuration directives to your task definition within your agent.xml file:

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All attributes are required to access the keystore from the Azure Key Vault.  

For Azure Key Vault, add the following:

DirectiveParametersRequired?Example Value
<plugin>

Plugin that will decrypt Edge Encrypted replicated data.

ParameterDescription
keystore

Specifies where the keystore is located. Value: azure

vault_tenant

tenant_id for the Azure Key Vault containing the keystore*

vault_url

URL to the Azure Key Vault*

vault_principal

principal_id for the Azure Key Vault*

principal_secret

password for the Azure Key Vault*

secret_name

Name of the keystore^

keystore_passwordpassword for the keystore^
keystore_alias

Name of the key alias^

alias_password

Password for the key^

*See Authentication in Azure Key Vault for more information on these configurations.

^See Edge Encryption properties for more information on these configurations.


Code Block
<config>
	<agent>
		<subscribe>
			<task> 
				...
				<plugin keystore="azure"
                 vault_tenant="VAULT_TENANT_GOES_HERE" 
                 vault_url="VAULT_URL_GOES_HERE"
                 vault_principal="VAULT_PRINCIPAL_GOES_HERE" 
                 principal_secret="PRINCIPAL_SECRET_GOES_HERE" 
                 secret_name="SECRET_NAME_GOES_HERE"
                 keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                 keystore_alias="KEYSTORE_ALIAS_GOES_HERE" 
  				 alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>

			</task>
		</subscribe>
	</agent>
</config>


YesSee example below.

Example of a complete agent.xml configuration with the keystore in an Azure Key Vault

Code Block
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With this information available add the following configuration directives to your task definition within your agent.xml file:

Code Block
languagexml
<?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
<config>
    <agent>
        <subscribe><max_reads_per_connect>1</max_reads_per_connect>
        <polling_interval>5</polling_interval>
    <task>    <test_mode/>
        <subscribe>
        <task_name>example_subscribe</task_name>
    <task>
                <keystore_password>KEYSTORE_PASSWORD_GOES_HERE</keystore_password><polling_interval>5</polling_interval>
                    <keystore_alias>KEYSTORE_ALIAS_GOES_HERE</keystore_alias><task_name>oracle_subscriber_automated_test</task_name>
                <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
                <alias<decryption_password>ALIASkey>some_PASSWORDdecryption_GOESkey_HERE<here</aliasdecryption_password>key>
                <message_connection user="USER"   <initialization_vector>INITIALIZATION_VECTOR_GOES_HERE</initialization_vector>password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                .<use_cache/>
                <instance_connection user="USER" password="PASSWORD">https://dev1234.service-now.com</instance_connection>
                .<database_type>sqlserver</database_type>
                .<database_port>1234</database_port>
    
            </task><database_server>SERVER_URL</database_server>
        </subscribe>
        </agent>
</config>

Additionally, you must obtain the keystore used by the ServiceNow proxy and place it within a directory called keystore within the Agent's root directory. The keystore file must be named keystore.jceks.

Edge Decryption

The Edge Decryption plugin will decrypt Edge Encrypted replicated datas when shared to the DataSync Agent. In order to support decryption, you will need the following:

Edge Encryption enabled in your ServiceNow instance 
Set up the encryption configurations (see above, Edge Encryption)
  • Keystore containing the encryption key must be saved locally or in an Azure Key Vault
  • With this information available add the following configuration directives to your task definition within your agent.xml file.

    If the keystore containing the encryption key is saved in an Azure Key Vault, see the following:

    Code Block
    languagexml
    <?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
    <config>
        <agent>
    <database_user>USER</database_user>
                    <subscribe><database_password>PASSWORD</database_password>
                <task>    <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                    <task<database>DATABASE_name>example_subscribe</task_name>NAME</database>
                    <skip_columns_log_interval>200</skip_columns_log_interval>
    				<plugins>
    					<plugin keystore="azure"
                                vault_tenant="12345678-ab12-ab12-ab12-123456789ab" 
    
                                vault_url="https://url.vault.azure.net/"
                                vault_principal="12345678-ab12-ab12-ab12-123456789ab" 
    
                                principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a" 
    
                                secret_name="some_secret_name"
    							keystore_password="efg123"
                                keystore_passwordalias="128bitkey" 
    
                             keystore_alias="" 
      				alias_password="psp123abc123"> com>com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
            </task>
        </subscribe>
    </agent>
    </config>


    If the keystore containing the encryption key is saved locally in the filesystem that the Agent has access to, add the following:

    DirectiveDescriptionRequired?Example Value
    <plugin>

    Plugin that will decrypt Edge Encrypted replicated data.

    ParameterDescription
    keystore

    Specifies where the keystore is located. Value: local

    keystore_path

    File path to the keystore^

    keystore_passwordPassword for the keystore^
    keystore_alias

    Name of the key alias^

    alias_password

    Password for the key^

    ^See Edge Encryption properties for more information on these configurations.


    Code Block
    <config>
    	<agent>
    		<subscribe>
    			<task> 
    .
    
    				...
    				<plugin keystore="local"
                    
    .
    keystore_path="KEYSTORE_PATH_GOES_HERE"
                   
    .
     keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                
    </task>
        
    keystore_alias="KEYSTORE_ALIAS_GOES_HERE"
     				alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
    			</task>
    		</subscribe>
    
    	</agent>
    </config>


    YesSee example below.

    Example of a complete agent.xml configuration with the keystore in a local filesystem the Agent has access toIf the keystore containing the encryption key is saved locally, see the following:

    All attributes are required to access the key vault and open the keystore from the Azure vault.  
    Code Block
    languagexml
    themeEclipse
    <?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
    <config>
        <agent>
            <max_reads_per_connect>1</max_reads_per_connect>
            <polling_interval>5</polling_interval>
            <test_mode/>
            <subscribe>
                <task>
                    <polling_interval>5</polling_interval>
                    <task_name>oracle_name>examplesubscriber_automated_subscribe<test</task_name>
                    <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
            <plugin keystore="local"
    			  	keystore_path=""        <decryption_key>some_decryption_key_here</decryption_key>
                    <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                    keystore_password="" <use_cache/>
                    keystore<instance_aliasconnection user="USER"
     				alias_password="psp123"> com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>PASSWORD">https://dev1234.service-now.com</instance_connection>
                    <database_type>sqlserver</database_type>
                    <database_port>1234</database_port>
                    <database_server>SERVER_URL</database_server>
                    <database_user>USER</database_user>
                    <database_password>PASSWORD</database_password>
                    <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                    .<database>DATABASE_NAME</database>
                    .
     <skip_columns_log_interval>200</skip_columns_log_interval>
    				<plugins>
    					<plugin keystore="local"
                    		keystore_path="abcdefg"
                   .
    			keystore_password="efg123"
                       </task>     keystore_alias="128bitkey"
     						alias_password="abc123">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
            </subscribe>task>
        </subscribe>
    </agent>
    </config>
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    If you want to use attachment handling with edge encryption so the attachments are each saved as a complete file, see Merging Attachments in the Database.



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