The Perspectium Salesforce service SalesInsight case-incident integration enables the syncing of ITSM incidents with Salesforce cases. The Salesforce service integration Salesforce cases with ServiceNow incidents. This approach to creating your data integration utilizes scheduled jobs and Salesforce Apex triggers to send and receive messages to the Perspectium Mesh.
Get started with SalesInsight (incident-case)
To get started with your Salesforce service SalesInsight case-incident integration, you will need to complete the following procedures: