ServiceBond for Freshdesk allows you to integrate your Freshdesk platform with other Perspectium-supported ITSM applications via the Perspectium ServiceBond Integration method.

This means you can configure seamless multidirectional sharing to send data in Freshdesk back and forth between other applicationsFreshdesk is a customer-facing service desk platform that you can integrate with your ServiceNow instance via the ServiceBond integration framework. Multidirectional sharing can be configured so that the data in your Freshdesk instance is sent back and forth to Perspectium-supported apps via the Perspectium Mesh and without the need for a traditional swivel-chair integration approach.

Get started with ServiceBond for Freshdesk

Learn Here's how to sync get started with your Freshdesk ITSM data with other Perspectium-supported apps via a ServiceBond integration.ServiceBond integration:

1. Create custom Freshdesk ticket fields

2. Create Freshdesk Dispatch'r rules

3. Create Freshdesk Observer rules

4. Bond Freshdesk with another app