Page History
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Incident Meshlet |
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| title | 5.0.3 Release (April 29, 2020) |
Enhancements
- Support toggling query of system notes from Autotask
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| title | 5.0.2 Release (April 23, 2020) |
New Features
- Syncing your Autotask tickets with other Perspectium-supported ITSM applications is now available.
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Incident Meshlet |
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| title | 5.0.7 Release (July 10, 2020) |
New Features
- Integrate Azure DevOps incident with other Perspectium-supported ITSM applications.
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Change Request Meshlet |
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| title | 5.0.0 Release (March 26, 2020) |
New Features
- Integrate Azure DevOps work item tasks with other Perspectium-supported ITSM applications change request .
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Incident Meshlet |
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| borderColor | #ededed |
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| title | 5.0.0 Release (TBD) |
New Features
- Cherwell meshlet service is now available to integrate Cherwell records with other Perspectium-supported ITSM applications.
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Incident Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | 5.0.12 Release (September 10, 2020) |
Enhancements
- Added the ability to receive and process multiple attachments from a single payload.
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| title | 5.0.8 Release (June 22, 2020) |
Enhancements
- Fixed an issue where DXC Incidents are not getting resolved and misrouted.
- Integrate your DXC incidents to other Perspectium-supported ITSM applications. Get started with ServiceGateway for DXC by contacting Perspectium Support.
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- Common document for User table is now available for Service Gateway. Integrate your DXC users with the support of Common User.
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User Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| title | 5.0.8 Release (June 22, 2020) |
Enhancements
- Common document for User table is now available for Service Gateway. Integrate your DXC users with the support of Common User.
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Incident Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | 5.0.15 Release (October 15, 2020) |
Enhancements
- Adding correlation_id look up for users in Ivanti.
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| title | 5.0.14 Release (September 17, 2020) |
Bug Fixes
- Fixed an issue with AES encryption in meshlets throwing a null pointer exception for unencrypted payload value.
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- Fixed an issue with the Ivanti incident meshlet not processing attachments from Ivanti.
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Enhancements
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| title | 5.0.1 Release (April 1, 2020) |
Enhancements
- Handle resolved incidents as an insert or an update to Ivanti incident records.
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- Send acknowledgement messages back to Ivanti to update your Incident records with specific fields, such as your Service, Category, Subcategory, etc.
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| borderColor | #ededed |
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| title | 5.0.0 Release (March 26, 2020) |
Enhancements
- Encrypt field values in meshlet configuration using encrypt(<VAL>).
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User Meshlet |
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Enhancements
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Incident Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | 5.0.12.1 Release (October 29, 2020) |
Bug Fixes
- Fixed an issue where Jira incident meshlet does not create a new session on Jira restart.
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| borderColor | #ededed |
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| title | 5.0.9 Release (July 1, 2020) |
Enhancements
- Support session cookie authentication for Jira Server.
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| borderColor | #ededed |
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| title | 5.0.6 Release (May 21, 2020) |
Enhancements
- Retrieving Jira Projects are now automated with Jira meshlet service.
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Enhancements
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Change Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| title | 5.0.10 Release (July 13, 2020) |
New Features
- Jira Change meshlet service is available to integrate Jira change records with other Perspectium-supported ITSM applications.
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| borderColor | #ededed |
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| title | 5.0.12 Release (August 2, 2020) |
Enhancements
- Enhanced session authentication to use a single session throughout the Jira meshlets.
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Incident Meshlet |
| width | 85% |
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| borderColor | #ededed |
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| titleBGColor | #ededed |
| borderStyle | solid |
| title | 5.0.6 Release (May 21, 2020) |
New Features
- Syncing your Jira Service Desk incidents and requests with other Perspectium-supported ITSM applications is now available.
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Enhancements
Bug Fixes
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