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height: 30px;
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You can issue commands to start or stop running the DataSync Agent for ServiceNow from a command line interface on supported Windows and Linux devices.
NOTE: Enhanced integration with various security options provided by our supported OS platforms may result in the user receiving additional prompts for Administrator or SUDO permission.
| Info |
|---|
| Users MUST install and run the Agent as an Administrator in Windows or with sudo in Linux. |
WARNING: Regardless of how you are running the Agent, it is advised to always stop the Agent following the instructions below, based on the situation. This allows the interactive agent session to exit gracefully, ensuring no records are lost. Failure to do so may result in lost records and a lingering Java process which must be killed or terminated manually.
Linux
Running your DataSync Agent in the Foreground
Start
Execute the following command to start running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
./runConsole.sh |
Stop
Execute the following keys to stop running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
Ctrl+C |
WARNING: Remember to stop the Agent properly!
Running your DataSync Agent in the Background
Install
Running your DataSync Agent in the background will require you to install your DataSync Agent as a service first.
Execute the following command to initiate an install of the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
./installDaemon.sh |
Start
Execute the following command to start running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
./startDaemon.sh |
Stop
Execute the following command to stop running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
./stopDaemon.sh |
WARNING: Remember to stop the Agent properly!
Uninstall
Execute the following command to uninstall the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
./uninstallDaemon.sh |
Windows
Running your DataSync Agent in the Foreground
Start
Double-click the following file in the bin folder to initiate the running of your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
agent.bat |
Stop
Execute the following keys to stop running your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
Ctrl+C |
WARNING: Remember to stop the Agent properly!
Running your DataSync Agent in the Background
Install
Running your DataSync Agent in the background will require you to install your DataSync Agent as a service first.
Double-click the following file in the bin folder to initiate an install of the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
installService.bat |
Start
Double-click the following file in the bin folder to initiate the running of your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
startService.bat |
Stop
Double-click the following file in the bin folder to stop the running of your DataSync Agent:
| Code Block | ||||
|---|---|---|---|---|
| ||||
stopService.bat |
WARNING: Remember to stop the Agent properly!
Uninstall
Double-click the following file in the bin folder to uninstall the Agent service:
| Code Block | ||||
|---|---|---|---|---|
| ||||
uninstallService.bat |
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