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In the DataSync Agent, you can truncate and delete all the records for a selected table in your database before bulk sharing. This is best for when you want to avoid using business rules to capture your deletes. Instead, you can use bulk share with Truncate Before Share enabled to send a message to the agent that will indicate a delete in all the records in the specified table.
For tables like
For example,
- For example, for tables cmdb_rel_ci, they get rebuilt nightly through discovery, you can use this feature to keep track
- For tables like that where we cant capture deletes since they’re done silently, it allows you to be up to date
- Runs discovery -> clears out table and recreates relations in the table -> so now the database needs to get in sync
- To reflect to be accurate
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This feature requires configuration in both the DataSync Agent and the DataSync application in ServiceNow. |
NOTE: This is an advanced feature that will delete data from your database and should be used with caution. Incorrect use of this feature may result in data being lost that cannot be recovered. Contact Perspectium Support with any questions before enabling this feature.
Procedure
To truncate records for your DataSync integration, follow these steps:
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