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When sharing data out of your ServiceNow instance, you can specify an encryption method for encrypting each record's data. The data will be encrypted using the encryption key specified in the shared queue and will be decrypted by the DataSync Agent or meshlet to save into the target database when the same encryption key is specified in the Agent/meshlet configuration file. This ensures only your systems are able to see the data since you need to configure the encryption key to both encrypt and decrypt the data using Perspectium applications.

Prerequisites

(warning) First, you will need to follow the steps to get started with DataSync Express.

Procedure

To specify the encryption method in the bulk share, follow these steps:

UI Steps


UI Step

Create a new Bulk Share

Log into your sharing ServiceNow instance and navigate to Perspectium DataSync Express > DataSync Express > Shares > Bulk Share > Create New Bulk Share to create a new bulk share.


UI Step

Select the encryption method

Scroll down to the Additional Settings tab and choose the encryption method to use for your bulk share:

The encryption methods available are:

Encryption MethodDescription
TripleDES

Records shared out are encrypted using the TripleDES method. 

(info) NOTE: This uses a JavaScript library to support Triple DES encryption method for sharing data with ServiceNow's planned deprecation of the GlideEncrypter API. See ServiceNow GlideEncrypter API Deprecation for more information.

AES128

Records shared out are encrypted using the AES method with 128 bits.


AES256Records shared out are encrypted using the AES method with 256 bits.
Base64 Encode OnlyRecords shared out are only base64 encoded.
UnencryptedRecords shared out are not encrypted or encoded, sharing out as XML strings as generated using ServiceNow's GlideRecord.



UI Step

Save your configuration and/or execute the bulk share

In the bottom left-hand corner of the form, save your changes. Click Execute Now to run the bulk share with your configuration.