When sharing data out of your ServiceNow instance, you can specify an encryption method for encrypting each record's data. The data will be encrypted using the encryption key specified in the shared queue and will be decrypted by the DataSync Agent or meshlet to save into the target database when the same encryption key is specified in the Agent/meshlet configuration file. This ensures only your systems are able to see the data since you need to configure the encryption key to both encrypt and decrypt the data using Perspectium applications.
Prerequisites
First, you will need to follow the steps to get started with DataSync Express.
Procedure
To specify the encryption method in the bulk share, follow these steps:
Create a new Bulk Share
Log into your sharing ServiceNow instance and navigate to Perspectium DataSync Express > DataSync Express > Shares > Bulk Share > Create New Bulk Share to create a new bulk share.
Select the encryption method
Choose the encryption method to use for your bulk share, selecting from the following options:
NOTE: As of Lithium 9.0.0, TripleDES has been removed as an encryption option due to ServiceNow's planned deprecation of the GlideEncrypter API and their requirements to meet NIST guidelines per ServiceNow KB1320986.
| Encryption Method | Description |
|---|---|
| AES128 | Records shared out are encrypted using the AES method with 128 bits. |
| AES256 | Records shared out are encrypted using the AES method with 256 bits. |
| Base64 Encode Only | Records shared out are only base64 encoded. |
| Unencrypted | Records shared out are not encrypted or encoded, sharing out as XML strings as generated using ServiceNow's GlideRecord. |
Save your configuration and/or execute the bulk share
In the bottom left-hand corner of the form, save your changes. Click Execute Now to run the bulk share with your configuration.