Page History
Release Highlights
| Column |
|---|
| Column |
|---|
DataSync Release Notes
See what's new with all the data integration solutions!
Service Gateway Release Notes
See what's new in all the integration available to facilitate automated Service Provider to Customer interactions
Release Names and Packaging
The releases name are in the format of <Major> <Patch or Hotfix> <Patch/Hotfix Number>. The contents of a release package are based on the name and are as follows:
| Format | Description |
|---|---|
| Major | Version of the software that contains significant new |
Planning your ServiceNow instance upgrade
To prepare your ServiceNow instance for an upgrade to the Helium release, follow these steps:
Read the Release Notes
Check out the Helium Release Notes for InstanceSync, DataSync, ServiceBond, ServiceOps, and Service Provider Gateway below to determine whether thefeatures, enhancements, and |
/or improvements in the user interface (UI) or user experience (UX). Perspectium's release |
| UI Step |
|---|
Stop all Perspectium jobsLog into any ServiceNow instances that have Perspectium update sets committed to them, and click Perspectium > Control and Configuration > Stop All Jobs to stop running all Perspectium jobs on each instance. |
| UI Step |
|---|
Preview and commit new update setsContact Perspectium Support to request download links for the Helium update sets that apply to your Perspectium integration. Then, preview and commit the update sets to the applicable instances. |
name follows the chemical elements (e.g. Helium) and are released alphabetically. For example, the Helium release is the major release following Helium. | |
| Patch | A set of changes that contains updates, bug fixes, and/or improvements on the product. This release version can be installed by itself without a major release. (e.g. Helium Patch 1) |
| Hotfix | A set of changes that addresses a specific issue. This release version cannot be installed by itself, it will need to be uploaded on top of a major or patch release. Starting with Helium, hotfixes are cumulative so hotfix 2 will contain fixes in hotfix 1. (e.g. Helium Hotfix 1, Helium Patch 1 Hotfix 1) |
| Number | The number that represents which Patch or Hotfix the release version is in |
Run Finish Install scripts and start all Perspectium jobs
After committing Helium update sets to your instance, navigate to Perspectium > Control and Configuration > Finish Install and click Confirm to run the Perspectium Finish Install scripts. Then, click Perspectium > Control and Configuration > Start All Jobs to restart the Perspectium jobs for your instance| . |