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Release Highlights
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Planning your ServiceNow instance upgrade
To prepare your ServiceNow instance for an upgrade to the Gold release, follow these steps:
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Release Notes
Gold Release (DataSync for ServiceNow Agent)
UI Button color yellow size large icon star title Enhancements
- You can now configure the number of times the DataSync agent will retry after a SQL error
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UI Button color red size large icon delete title Bug Fixes
- Tasks pointing to the same database and server will allocate and start only one table stats collector to avoid placing excessive load on the agent and the database.
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Gold Release (SalesInsight)
MONTH DAY, 2019
UI Button color green size large icon add title New Features
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UI Button color yellow size large icon star title Enhancements
UI Button color red size large icon delete title Bug Fixes
Gold Release (InstanceSync, DataSync, ServiceBond, ServiceOps, Service Provider Gateway)
MONTH DAY, 2019
UI Button color green size large icon add title New Features
- You can now use dynamic share to create flow to send records out of your ServiceNow instance even with setWorkflow set to false
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- You can now specify how many bulk share can run in a scheduled bulk share
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- You can now use the meshlet approach to create an integration between ServiceNow and Cherwell
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- You can now create change request integrations with customers in the Service Provider Gateway
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- You can now setup the DataSync Agent for Snowflake through the Agent Installer
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- You are now prompted to confirm when deleting messages in the inbound/outbound tables
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- You now have more visibility into batch receipts generated by the replicator agent
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- Special characters are now supported by meshlet integrations
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- On dynamic shares you are no longer restricted from using "Include Journal Fields" when "Business Rule When" is set to "Before". Instead, a warning message is displayed to notify users that "Include Journal Fields" should not be checked when sharing to another ServiceNow instance or SIAM integration.
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- Add machine's hostname, internal IP address, Java version and OS version to DataSync Agent's heartbeat
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- You can now share child tables with the sys_template table
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Gold Release (Observer)
MONTH DAY, 2019
UI Button color yellow size large icon star title Enhancements
- Deactivated Application Access Count action by default as it sends excessive noise that may not be useful for alerting