To install Observer for ServiceNow, follow the steps outlined below:


Before getting started, you will need to request the Observer Update Set for ServiceNow from Perspectium Support (support@perspectium.com)

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See Install DataSync for ServiceNow.

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See Run Perspectium Finish Install Scripts.

Starting with Helium 6.1.0 version of the Core application, running Finish Install after installing a Perspectium update set will no longer be required. 

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See Set Initial Perspectium Properties in ServiceNow

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Next, continue to configure your Observer properties in ServiceNow