After completing the initial steps to set up your Freshdesk instance for a Service Gateway integration, you will need to bond your Freshdesk instance with another app to finish configuring your integration. 


Bond Freshdesk with ServiceNow

To sync your Freshdesk tickets and map ticket fields with ServiceNow incidents, complete the following procedures:



Trying to bond Freshdesk with another app?

Contact Perspectium Support for a guided setup.