The Perspectium DataSync Agent (previously Replicator Agent) requires that you have the following system, network, and Java version specifications shown below.
System
| System Requirements | |
|---|---|
| Memory | 8GB minimum |
| Processor Cores | 4 minimum |
| Hard Disk Space | 100GB minimum
|
| Network Interface | GigE |
Network
The DataSync Agent requires only outbound access to the Perspectium cloud and the ServiceNow instance.
Perspectium products require that your firewall settings allow traffic to and from your Perspectium MBS. This can be through any one of the following three ports: AMQP, AMQPS, or HTTPS. You will specify which protocol you will be using through the URL of the <message_connection>.
The Agent also requires that your firewall settings allow traffic to and from your ServiceNow instance. To test this access you can consult this page.
| Network Requirements | |
|---|---|
| AMQPS Outbound Port | TCP/5671 outbound to your Perspectium MBS (amqps://example.perspectium.net) |
| AMQP Outbound Port | TCP/5672 outbound to your Perspectium MBS (amqp://example.perspectium.net) |
| HTTPS Outbound Port | TCP/443 outbound to your Perspectium MBS (https://example.perspectium.net) |
| HTTPS Outbound Port | TCP/443 outbound to your ServiceNow instance |
Java
Both 32 and 64 bit versions of Java are supported. The Java version must be Java 8 or higher. It's strongly recommended that you use a server type JVM instead of a client or desktop version. Both Java and OpenJDK are supported.
| DataSync Agent version | Java 7 | Java 8 | Java 9 | Java 10 | Java 11 |
|---|---|---|---|---|---|
| Argon |  |  | | | |
| Bismuth | | | | | |
| Carbon | | | | | |
| Dubnium | | | | | |
| Europium | | | | | |
| Fluorine | | | | | |
| Fluorine Plus |  |  | | | |
NOTE: Perspectium DataSync Agents typically provide support for the latest version of Java 6 months following the latest Java version's release date.
ServiceNow
The DataSync Agent requires a ServiceNow user in order to access the ServiceNow table schemas you share. This user you specify must be a local user in the ServiceNow instance (i.e. it cannot be a SSO user) that is given at minimum the perspectium role and has permissions to invoke a processor.Supported Databases
| Database | Version |
|---|---|
| Oracle | 11g, 12c Release 1: 12.1 - 12.2 |
| SQL Server (MSSQL) | 2010 - 2019 |
| MySQL | 5.6 - 8.X.X |
| SAP Hana | SPS 12 |
| Amazon Redshift | 4.0-4.1 |
| Amazon Aurora (MySQL compatible) | N/A |
| IBM DB2 | 11 |
| HP Vertica | 8.0 - 9.21 |
| PostgreSQL | 9.6 |
| Snowflake | 2.0 - 3.9 |
| Microsoft Azure | 12.X |
Database Privileges
The Agent requires a database user that has the following privileges:
| Object | Privilege |
|---|---|
| Database | Create |
| Table | Create, Alter, Select, Insert, Update, Delete |
Consult each database's documentation (such as MySQL) for further details on setting up privileges for a user.
Supported Operating Systems
The following operating systems are supported by the Agent:
| OS | Version |
|---|---|
| Windows | Professional/Home 7+ |
| Server 2012+ | |
| Linux* | Red Hat 6+ |
| Ubuntu 14.04+ | |
| CentOS 6+ |
*These versions have been tested to work with the Agent. Other versions with equivalent Linux kernel and meeting the other requirements above (System, Java, etc.) may also be able to run the Agent. Please contact Perspectium Suppport for more information.
