You can configure your DataSync Agent to share data from ServiceNow or Salesforce to an IBM DB2 database by changing some additional configurations in your agent.xml file.
Prerequisites
First, you will need to Install the DataSync Agent.
You will also need to create a ServiceNow dynamic share/bulk share.
Make sure to stop running your DataSync Agent before making any Agent configuration changes.
Procedure
To set up your DataSync Agent to share application data to an IBM DB2 database, follow these steps:
Install and configure your DataSync Agent
Follow the steps to Install the DataSync Agent or the DataSync Agent for Salesforce and make sure that your agent.xml file is configured correctly.
Access your agent.xml configuration file
Navigate to the directory where you saved your agent.xml file when installing your DataSync Agent.
Update database directives to point to DB2
Open your agent.xml file in a text editing application. Then, locate the <task> directive(s) within your <subscribe> directive, and update the following database-related directives:
| Directive | Value to enter |
|---|---|
| <database_type> | db2 |
| <database_server> | URL/IP address for your DB2 database. If your database is installed on your local machine, set this value to localhost. |
| <database_port> | Port number for your DB2 database |
| <database_user> | Username used to access your DB2 database |
| <database_password> | Password used to access your DB2 database |
| <database_parms> | characterEncoding=UTF-8 |
Your agent.xml file should look similar to the example shown below:
<?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
<config>
<agent>
<share>
</share>
<subscribe>
<task>
<task_name>test_db2_subscribe</task_name>
<message_connection password="encrypted:vlOtU71yu8N/EFIJH85SSBtaIt7qEEfvqiqft9VZyYE=" user="exampleuser">amqps://example.perspectium.net</message_connection>
<instance_connection password="encrypted:vlOtU71yu8N/EFIJH85SSBtaIt7qEEfvqiqft9VZyYE=" user="example.user">https://myinstance.service-now.com</instance_connection>
<handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
<decryption_key>The cow jumped over the moon</decryption_key>
<database_type>db2</database_type>
<database_server>localhost</database_server>
<database_port>50000</database_port>
<database_user>exampleuser</database_user>
<database_password>examplepassword</database_password>
<database_params>characterEncoding=UTF-8</database_params>
<database>SAMPLE</database>
</task>
</subscribe>
<max_reads_per_connect>4000</max_reads_per_connect>
<polling_interval>30</polling_interval>
</agent>
</config>
Save your agent.xml file
Save the changes you made to your agent.xml file and close the file.
Run your DataSync Agent
After configuring your agent.xml file to support replication to your IBM DB2 database, start running your DataSync Agent again.
