In the Logs module, you can view details on what logging was done within the past 24 hours to help you troubleshoot and debug issues with DataSync Free. To access the Perspectium log entries, go to Perspectium DataSync Free > Control and Configuration > Logs.
Debug logging
The Generate debugging logs option will generate debug logs for troubleshooting the DataSync Free application. Debug logs will be generated for scripts in the DataSync Free scope. To access the debug logging property, go to Perspectium DataSync Free > Control and Configuration > Properties. Check the Generate debugging logs to start generating debug logs.
Bulk share debug logging
The Enable debug logging option for bulk shares will start generating logs that will be visible in the Logs module. You may want to use this if you are running high volume in production and you don't want to enable debug logging within the whole Perspectium DataSync Free application on your instance.
NOTE: Checking the Enable debug logging option for a bulk share will take precedence over the global logging property.
Prerequisites
First, you will need to follow the steps to create a bulk share.
Procedure
To enable debug logging for bulk share, follow these steps:
Log into your sharing ServiceNow instance and navigate to Perspectium DataSync Free > DataSync Free > Bulk Share.
Click the name of the bulk share that you want to enable debug logging for.
Click the Advanced tab. Then, check the Enable debug logging box to start generating debug logs for your share in Perspectium DataSync Free > Control and Configuration > Logs.
In the bottom left-hand corner of the form, click Update to save your changes.