Choosing Legacy Table Compare: ServiceNow to Database as your option to compare records makes a call to the Perspectium Integration Mesh to retrieve your agent stats. These stats will then be saved to the PSP Table Stats (u_psp_table_stats) table in your instance so you can see your database name, ServiceNow and database record counts, differences between the counts, and more.
Procedures
To see the difference between the database tables and ServiceNow record, follow these steps:
Access Legacy Table Compare
Navigate to Perspectium > DataSync > Tools. Click Table Compare: ServiceNow to Database. Then, click Legacy Table Compare: ServiceNow to Database.
Update Stats
Click Update Stats. The DataSync application will reach out to the Perspectium Integration Mesh according to the endpoint in Perspectium properties.
The PSP Table Stats will populate like the following:
To see more information such as the database name and agent name, click into the records listed.
