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The Common Requested Item document is an XML schema that contains default fields for mapping Requested Item form values from one system to another. The common requested item format mirrors what one would see of the Requested Item form with related lists expressed in embedded XML form.


A sample Common Requested Item looks like this:

<common_requested_item>
	<action/>
	<active/>
	<activity_due/>
	<additional_assignee_list/>
	<approval_history/>
	<approval_set/>
	<approval/>
	<approvers/>
	<assigned_to/>
	<assignment_group/>
	<backordered/>
	<billable/>
	<business_duration/>
	<business_service/>
	<calendar_duration/>
	<catalog_tasks/>
	<cat_item/>
	<closed_at/>
	<closed_by/>
	<close_notes/>
	<cmdb_ci/>
	<comments/>
	<company/>
	<configuration_item/>
	<contact_type/>
	<context/>
	<correlation_display/>
	<correlation_id/>
	<delivery_address/>
	<delivery_plan/>
	<delivery_task/>
	<description/>
	<due_dat/>
	<expected_start/>
	<follow_up/>
	<group_approvals/>
	<group_list/>
	<impact/>
	<knowledge/>
	<location/>
	<location_id/>
	<location_name/>
	<made_sla/>
	<number/>
	<opened_at/>
	<opened_by/>
	<order/>
	<order_guide/>
	<parent/>
	<price/>
	<priority/>
	<provider/>
	<psp_version/>
	<quantity/>
	<reassignment_count/>
	<recurring_frequency/>
	<recurring_price/>
	<request_name/>
	<requested_date/>
	<requested_for_email/>
	<requested_for_full_name/>
	<requested_for_phone/>
	<sc_catalog/>
	<short_description/>
	<sla_due/>
	<stage/>
	<state/>
	<sys_class_name/>
	<sys_created_by/>
	<sys_created_on/>
	<sys_domain/>
	<sys_id/>
	<sys_created_on/>
	<sys_updated_on/>
	<time_worked/>
	<transaction_id/>
	<upon_approval/>
	<upon_reject/>
	<urgency/>
	<watch_list/>
	<work_end/>
	<work_notes/>
	<work_start/>
</common_requested_item>