More efficient and optimized setup of bulk sharing data
Optimize your setup to improve the performance and prevent data loss when setting up bulk shares in ServiceNow. Instead of having to set up multiple bulk shares and multiple queues yourself, the Perspectium application will now do it for you when you create a shared queue and a bulk share.
See Optimizing Setup to get started!
Support for the latest versions of ServiceNow
Supporting up to the latest version Utah including supporting the Next Experience UI.
Leverage the Perspectium DataSync solution to archive data from your ServiceNow instance to an external database.
Go beyond ServiceNow's built-in data archiving feature and its limitations, archiving a record multiple times and to an external database using Perspectium DataSync. Archive Data can be added on to your DataSync solution or purchased as a standalone product.
See Archive Data to get started!
Performance improvements in a standalone solution
Continued improvements in the performance of Snapshot and now available as its own standalone product.
See DataSync Snapshot to get started!
More efficient and optimized setup for subscribing
In tandem with the changes on the ServiceNow side for bulk sharing data, optimize your setup to improve the performance and prevent data loss with the DataSync Agent and how it subscribes to data sent from ServiceNow.
See Optimizing Setup to get started!
Support restoring data from the database back to ServiceNow
In conjunction with the Archive Data feature, the Agent will respond to calls to restore data it previously archived with the Archive Data feature.
See Archive Data to get started!
Support OAuth for accessing ServiceNow to get table schemas.
Now supporting OAuth for authorization to your ServiceNow instance when making the call to get the schemas of the tables you're sharing.
Support for the latest Java versions
Now supporting up to Java 20.
Support OAuth for accessing ServiceNow to get table schemas.
Now supporting OAuth for authorization to your ServiceNow instance when making the call to get the schemas of the tables you're sharing.
Column length enhancements for Redshift
Support matching the column lengths to ServiceNow up to Redshift's supported maximum length, automatically increasing the column length to avoid data loss as appropriate.
Performance improvements for Snowflake
Changes in how the Snowflake Meshlet loads schemas and makes database calls to Snowflake to improve and optimize performance.
Support for the latest Java versions
Now supporting up to Java 20.
Integrate ServiceNow with Zendesk
Have control of your ServiceBond meshlets through the Meshlet Mapping feature, where you can...
- View all of your active ServiceBond meshlets
- Edit and update meshlet mappings and configuration settings through an interface in your ServiceNow instance
See ServiceBond for Zendesk to get started!
Release Names and Packaging
The releases name are in the format of <Major>.<Minor/Patch>.<Hotfix>. The contents of a release package are based on the name and are as follows:
| Format | Description |
|---|---|
| Major | Version of the software that contains significant new features, enhancements, and/or improvements in the user interface (UI) or user experience (UX). Perspectium's release name follows the chemical elements (e.g. Iodine) and are released alphabetically. For example, Krypton 8.0.0 is the major release following Iodine. |
| Minor/Patch | A set of changes that contains updates, bug fixes, and/or improvements on the product. This release version can be installed by itself without a major release. (e.g. Krypton 8.1.0) |
| Hotfix | A set of changes that addresses a specific issue. This release version cannot be installed by itself, it will need to be uploaded on top of a major or patch release. (e.g. Krypton 8.0.1 also known as Krypton Hotfix 1) |
Release Compatibility
Perspectium tests n-2 compatibility with each release e.g. the previous two major releases of the Agent prior to this release has been tested with the latest version of the ServiceNow application.