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The DataSync Agent can be configured to decrypt messages that have been published from a ServiceNow instance that is leveraging the ServiceNow Edge Encryption feature. Perspectium provides support for the Standard AES-128 and Standard AES-256 options.

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Prerequisites


(warning) First, you will need to set up one of the Perspectium DataSync Agents.

(warning)  You should stop running your DataSync Agent before making any Agent configuration changes.


Edge Encryption

In order to enable support for Edge Encrypted replicated data you must obtain configuration information that was defined in your ServiceNow Edge proxy configuration file edgeencryption.properties. The exception is the keystore password you created when you created the keystore. Once this information is available you'll use that information to populate your DataSync Agent's task configuration. The following table shows which proxy configuration directives are required and the associated replicator agent configuration directive.

Edge Proxy directiveAgent directive
edgeencryption.encrypter.static.ivinitialization_vector
keystore passwordkeystore_password
edgeencryption.proxy.signature.keystore.keyaliaskeystore_alias
edgeencryption.proxy.signature.keystore.passwordalias_password

With this information available add the following configuration directives to your task definition within your agent.xml file:

<?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
<config>
    <agent>
        <subscribe>
            <task>
                <task_name>example_subscribe</task_name>
                    <keystore_password>KEYSTORE_PASSWORD_GOES_HERE</keystore_password>
                    <keystore_alias>KEYSTORE_ALIAS_GOES_HERE</keystore_alias>
                    <alias_password>ALIAS_PASSWORD_GOES_HERE</alias_password>
                    <initialization_vector>INITIALIZATION_VECTOR_GOES_HERE</initialization_vector>
                .
                .
                .
                .  
            </task>
        </subscribe>
    </agent>
</config>


Additionally, you must obtain the keystore used by the ServiceNow proxy and place it within a directory called keystore within the Agent's root directory. The keystore file must be named keystore.jceks.


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Edge Decryption

The Edge Decryption plugin will decrypt Edge Encrypted replicated datas when shared to the DataSync Agent. In order to support decryption, you will need the following:

  1. Edge Encryption enabled in your ServiceNow instance 

  2. Set up the encryption configurations (see above, Edge Encryption)

  3. Keystore containing the encryption key must be saved locally or in an Azure Key Vault

With this information available, add the following configuration directives to your task definition within your agent.xml file:

All attributes are required to access the key vault and open the keystore from the Azure vault.  

If the keystore containing the encryption key is saved in an Azure Key Vault, add the following:

DirectiveParametersRequired?Example Value
<plugin>

Plugin that will decrypt Edge Encrypted replicated datas.

ParameterDescription
keystore

Specifies where the keystore is located. Value: azure

vault_tenant

tenant_id for the vault containing the keystore

vault_url

URL to the Azure KeyVault

vault_principal

principal_id for the KeyVault

principal_secret

password for the KeyVault

secret_name

Name of the keystore

keystore_passwordpassword for the keystore
keystore_alias

Name of the key alias

alias_password

Password for the key

<config>
	<agent>
		<subscribe>
			<task> 
				...
				<plugin keystore="azure"
                 vault_tenant="VAULT_TENANT_GOES_HERE" 
                 vault_url="VAULT_URL_GOES_HERE"
                 vault_principal="VAULT_PRINCIPAL_GOES_HERE" 
                 principal_secret="PRINCIPAL_SECRET_GOES_HERE" 
                 secret_name="SECRET_NAME_GOES_HERE"
                 keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                 keystore_alias="KEYSTORE_ALIAS_GOES_HERE" 
  				 alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>

			</task>
		</subscribe>
	</agent>
</config>
YesSee example below.

Example of agent.xml

<?xml version="1.0" encoding="ISO-8859-1" ?>
<config>
    <agent>
        <max_reads_per_connect>1</max_reads_per_connect>
        <polling_interval>5</polling_interval>
        <test_mode/>
        <subscribe>
            <task>
                <polling_interval>5</polling_interval>
                <task_name>oracle_subscriber_automated_test</task_name>
                <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
                <decryption_key>some_decryption_key_here</decryption_key>
                <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                <use_cache/>
                <instance_connection user="USER" password="PASSWORD">https://dev1234.service-now.com</instance_connection>
                <database_type>sqlserver</database_type>
                <database_port>1234</database_port>
                <database_server>SERVER_URL</database_server>
                <database_user>USER</database_user>
                <database_password>PASSWORD</database_password>
                <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                <database>DATABASE_NAME</database>
                <skip_columns_log_interval>200</skip_columns_log_interval>
				<plugins>
					<plugin keystore="azure"
                            vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                            vault_url="https://url.vault.azure.net/"
                            vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                            principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                            secret_name="some_secret_name"
							keystore_password="efg123"
                            keystore_alias="128bitkey"
                            alias_password="abc123">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
        </task>
    </subscribe>
    <share>
        <task>
            <task_name>attachment_processor</task_name>
            <handler>com.perspectium.replicator.sql.subscriber.edge.SysAttachmentHandler</handler>
            <encryption_key>some_encryption_key_here</encryption_key>
            <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev5678">https://URL.perspectium.net</message_connection>
            <polling_interval>60</polling_interval>
            <max_writes_per_connect>1</max_writes_per_connect>
            <skip_queue/>
            <skip_report/>
            <topic>topic_here</topic>
            <type>type_here</type>
            <key>key_here</key>
            <name/>
            <database_type>sqlserver</database_type>
            <database_port>1234</database_port>
            <database_server>SERVER_URL</database_server>
            <database_user>USER</database_user>
            <database_password>PASSWORD</database_password>
            <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
            <database>DATABASE_NAME</database>

            <edge_encryption
                    keystore="azure"
                    vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                    vault_url="https://url.vault.azure.net/"
                    vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                    principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                    secret_name="some_secret_name"
					keystore_password="efg123"
					keystore_alias="128bitkey"
					alias_password="abc123">true</edge_encryption>
        </task>
    </share>
</agent>
</config>

If the keystore containing the encryption key is saved locally, add the following:

DirectiveDescriptionRequired?Example Value
<plugin>

Plugin that will decrypt Edge Encrypted replicated datas.

ParameterDescription
keystore

Specifies where the keystore is located. Value: local.

keystore_path

File path to the keystore

keystore_passwordPassword for the keystore
keystore_alias

Name of the key alias

alias_password

Password for the key

<config>
	<agent>
		<subscribe>
			<task> 
				...
				<plugin keystore="local"
                keystore_path="KEYSTORE_PATH_GOES_HERE"
                keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                keystore_alias="KEYSTORE_ALIAS_GOES_HERE"
 				alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
			</task>
		</subscribe>
	</agent>
</config>
YesSee example below.

Example of agent.xml

<?xml version="1.0" encoding="ISO-8859-1" ?>
<config>
    <agent>
        <max_reads_per_connect>1</max_reads_per_connect>
        <polling_interval>5</polling_interval>
        <test_mode/>
        <subscribe>
            <task>
                <polling_interval>5</polling_interval>
                <task_name>oracle_subscriber_automated_test</task_name>
                <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
                <decryption_key>some_decryption_key_here</decryption_key>
                <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                <use_cache/>
                <instance_connection user="USER" password="PASSWORD">https://dev1234.service-now.com</instance_connection>
                <database_type>sqlserver</database_type>
                <database_port>1234</database_port>
                <database_server>SERVER_URL</database_server>
                <database_user>USER</database_user>
                <database_password>PASSWORD</database_password>
                <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                <database>DATABASE_NAME</database>
                <skip_columns_log_interval>200</skip_columns_log_interval>
				<plugins>
					<plugin keystore="azure"
                            vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                            vault_url="https://url.vault.azure.net/"
                            vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                            principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                            secret_name="some_secret_name"
							keystore_password="efg123"
                            keystore_alias="128bitkey"
                            alias_password="abc123">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
        </task>
    </subscribe>
    <share>
        <task>
            <task_name>attachment_processor</task_name>
            <handler>com.perspectium.replicator.sql.subscriber.edge.SysAttachmentHandler</handler>
            <encryption_key>some_encryption_key_here</encryption_key>
            <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev5678">https://URL.perspectium.net</message_connection>
            <polling_interval>60</polling_interval>
            <max_writes_per_connect>1</max_writes_per_connect>
            <skip_queue/>
            <skip_report/>
            <topic>topic_here</topic>
            <type>type_here</type>
            <key>key_here</key>
            <name/>
            <database_type>sqlserver</database_type>
            <database_port>1234</database_port>
            <database_server>SERVER_URL</database_server>
            <database_user>USER</database_user>
            <database_password>PASSWORD</database_password>
            <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
            <database>DATABASE_NAME</database>

            <edge_encryption
                    keystore="azure"
                    vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                    vault_url="https://url.vault.azure.net/"
                    vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                    principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                    secret_name="some_secret_name"
					keystore_password="efg123"
					keystore_alias="128bitkey"
					alias_password="abc123">true</edge_encryption>
        </task>
    </share>
</agent>
</config>

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