---
title: "Create custom ServiceNow outbound table map fields for Freshservice"
canonical: "https://docs.perspectium.com/space/helium/2122725/Create%20custom%20ServiceNow%20outbound%20table%20map%20fields%20for%20Freshservice"
format: markdown
---
After [creating a dynamic share for Freshservice](https://docs-perspectium.atlassian.net/wiki/spaces/helium/pages/2122723), you will need to create custom fields for the **Incident to Common Incident** table map under the Table Maps module. [Table maps](http://wiki.perspectium.com/doku.php?id=snc_table_maps) handle how data being shared out of ServiceNow is processed. The custom table map fields to be added for your Freshservice service integration will ensure that the data sent of your ServiceNow instance is mapped properly to Freshservice ticket fields.

## **Prerequisites**

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:warning: You will first need to [create a dynamic share for Freshservice](https://docs-perspectium.atlassian.net/wiki/spaces/helium/pages/2122723).

## **Procedure**

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To create custom fields for the Incident to Common Incident table map , follow these steps:

> Macro (ui-steps)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)
> 
> > Macro (legacy-content)


**Next steps**

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[Update ServiceNow transform map field scripts for Freshservice](https://docs-perspectium.atlassian.net/wiki/spaces/helium/pages/2122727)