---
title: "Create a ServiceNow subscribed queue for Cherwell"
canonical: "https://docs.perspectium.com/space/helium/2122665/Create%20a%20ServiceNow%20subscribed%20queue%20for%20Cherwell"
format: markdown
---
To ensure that Cherwell incidents are arriving in your ServiceNow instance, you will need to create a subscribed queue and subscribe to the data being shared out of Cherwell.

## **Prerequisites**

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:warning: First, you will need to [create a ServiceNow dynamic share for Cherwell](https://docs-perspectium.atlassian.net/wiki/spaces/helium/pages/2122663).

## **Procedure**

To create a ServiceNow subscribed queue and subscribe to Cherwell, follow these steps:

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> Macro (ui-steps)
> 
> > Macro (legacy-content)


## **Next steps**

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[Edit ServiceNow outbound table map fields for Cherwell](https://docs-perspectium.atlassian.net/wiki/spaces/helium/pages/2122667)