---
title: "Error Directory for DataSync Agent"
canonical: "https://docs.perspectium.com/space/helium/2114582/Error%20Directory%20for%20DataSync%20Agent"
format: markdown
---
Users can specify a log directory for messages that have caused errors. These logs contain the messages' data to help you review and recover records. Prerequisites  First, you will need to either   set up DataSync for ServiceNow manually   or   install the DataSync for ServiceNow app . Procedure To add an Error Directory follow these steps: Examples Task Level Place the  <error_directory>  directive within the <task> brackets. Defining it explicitly (or avoiding it) for each task. You can do this if you want to configure different error directories per task / queue. <?xml version="1.0" encoding="ISO-8859-1" standalone="no"?> 
<config> 
	<agent> 
		<subscribe> 
			<task> 
				<task_name>example_subscribe_foo</task_name> 
				<message_connection user="example" password="XXXX" queue="YYYY">amqps://example.perspectium.net</message_connection> 
				<instance_connection user="foo" password="XXXX">https://foo.service-now.com</instance_connection> 
				<handler>com.perspectium.replicator.sql.SQLSubscriber</handler> 
				.... 
				<error_directory>../errorsFoo</error_directory> 
			</task>   
			<task> 
				<task_name>example_subscribe_bar</task_name> 
				<message_connection user="example" password="XXXX" queue="ZZZZ">amqps://example.perspectium.net</message_connection> 
				<instance_connection user="bar" password="XXXX">https://bar.service-now.com</instance_connection> 
				<handler>com.perspectium.replicator.sql.SQLSubscriber</handler> 
				.... 
				<error_directory>../errorsBar</error_directory> 
			</task> 
		</subscribe>   
		<max_reads_per_connect>2000</max_reads_per_connect> 
		<polling_interval>5</polling_interval> 
	</agent> 
</config> Agent Level Place the  <error_directory>  directive within the <agent> level to have all the tasks inherit this behavior. You can do this if you just want one single error directory for all your tasks / queues. <?xml version="1.0" encoding="ISO-8859-1" standalone="no"?> 
<config> 
	<agent> 
		<subscribe> 
			<task> 
				<task_name>example_subscribe_foo</task_name> 
				<message_connection user="example" password="XXXX" queue="YYYY">amqps://example.perspectium.net</message_connection> 
				<instance_connection user="foo" password="XXXX">https://foo.service-now.com</instance_connection> 
				<handler>com.perspectium.replicator.sql.SQLSubscriber</handler> 
				.... 
			</task>   
			<task> 
				<task_name>example_subscribe_bar</task_name> 
				<message_connection user="example" password="XXXX" queue="ZZZZ">amqps://example.perspectium.net</message_connection> 
				<instance_connection user="bar" password="XXXX">https://bar.service-now.com</instance_connection> 
				<handler>com.perspectium.replicator.sql.SQLSubscriber</handler> 
				.... 
			</task> 
		</subscribe>   
	<error_directory>../errors</error_directory> 
	<max_reads_per_connect>2000</max_reads_per_connect> 
	<polling_interval>5</polling_interval> 
	</agent> 
</config> Example Can't find what you're looking for?     See  the FAQ  or browse the  Perspectium Community Forum .