---
title: "DataSync for ServiceNow Troubleshooting and FAQs"
canonical: "https://docs.perspectium.com/space/helium/2109416/DataSync%20for%20ServiceNow%20Troubleshooting%20and%20FAQs"
format: markdown
---
Below are some common issues you may come across while using DataSync for ServiceNow. If you haven't already, check out our pages for  Best Practices  and  Helpful Tips . Contact  support@perspectium.com  if your issue is not listed below or you have any other questions. If the above steps doesn't work, please contact   ServiceNow support   to have them kill the job. You should see your messages begin to be sent out. If you are still seeing this error after these steps, please contact   Perspectium Support   for further assistance. Can't find what you're looking for?     Browse the  Perspectium Community Forum  or contact Perspectium Support.