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title: "Service Gateway"
canonical: "https://docs.perspectium.com/space/gold/1268998/Service%20Gateway"
format: markdown
---
Perspectium Service Gateway  is a solution that bundles process and services with cloud integration to facilitate automated Service Provider to Customer interactions.  Service Gateway is composed of a ServiceNow native application that is deployed on the Service Provider’s ServiceNow instance, components in the  Perspectium Integration Mesh  for Message transformation and brokering, and a native application on your ITSM platform when available, or a mesh component,  Meshlet , that interfaces with your platform. Service Gateway can a utomate service requests and case management between Provider and Customer systems, m anage multiple customers in a single environment securely and at scale, and d eliver repeatable customer on-boarding with predefined services. Other  features ranges from the following: Common Document Format mapping Bulk import or export of customer data e.g. CMDB, Knowledge base, Users Publishes once and subscribed by many Store and forward Same time update sequence guarantee Preconfigured zero footprint  Meshlet  or full featured native application (ServiceNow) Support for Flow Designer on ServiceNow for robust triggering Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com