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title: "Customize your Observer experience"
canonical: "https://docs.perspectium.com/space/gold/1263438/Customize%20your%20Observer%20experience"
format: markdown
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You can customize many of the features in Observer for ServiceNow. However, note that many of the topics described in this action are  optional  and may require knowledge of scripting with  ServiceNow APIs . Customizing Observer topics Create a custom alert Create an event for slow transactions Turn off Observer monitoring Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com